Terms and Conditions

Intellectual Property Notice

Rights to artwork remain the sole property of Laura Elizabeth Art, including after purchase. This includes the purchase of originals, commissions, prints, and current and/or reproductions of any kind. The purchase of an item, original or otherwise, does not grant the customer permission to mint the piece into an NFT, print, and distribute in any form or reproduce in any way by means of profit and/or otherwise.

Collectors may not reproduce artwork in any way without the expressed written permission from the artist. Posting images of the items purchased on social is welcome and does not breach this clause.

Liability 

Laura Elizabeth Art is not liable for items once they are in the possession of the customer. Please take care in the handling of items (for example: smudging, fingerprints, tearing, etc.) as such will not constitute refund/exchange, or replacement.

As guaranteed, compensation for damage is due if/when products are received when impacted by shipping and/or faulty merchandise has been dispatched. Each piece is inspected several times prior to clearing quality control for shipment.

Please read the product descriptions thoroughly. All prints come with borders that are included in the final size of the listing.

Returns and Refunds

If there is an issue with your order, we will will do everything we can to make it right. We do our best to offer color accurate photography of the artwork, but please be mindful that the calibrations often vary between devices. If color calibrations are of concern, we recommend viewing the item from multiple devices (desktop/iPhone, etc.)

Please contact us at admin@lauraelizabeth-art.com with subject line “Returns (insert order number)” and the issue in the body of the email to obtain a returns authorization. We will get back to you in 2-3 business days Please note that shipping costs may be applicable.

Shipping Policy

The processing times for each item can be found within the product descriptions. Laura Elizabeth Art is dedicated to shipping your orders as soon as possible. Please note that on occasion, delays in dispatching orders may occur. We apologize in advance for any inconvenience and thank you greatly for your patience.

Laura Elizabeth Art is not responsible for undelivered packages based on incorrect shipping information provided by the customer. Please ensure that you provide the correct mailing address at time of checkout. Any undelivered items will be subject to a restocking fee of 20%.

Duties and Taxes

Laura Elizabeth Art is operated in Toronto, Ontario, Canada. Orders are subject to Canadian HST. Laura Elizabeth Art is not responsible for import fees on any purchased products.

Import fees are determined by the destination country, and the customs agency will notify the recipient should any charges be applicable.

Failure to pay local taxes and duties may result in your item being returned. As such, a 20% restocking fee + all shipping charges will be applied to your refund.